Welcome to the CC&C Solutions Training Platform ArchIQ (the “Platform"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", "Learner", or "User") and CC&C Solutions Pty Ltd (ABN 65 096 869 680) ("CC&C", "we", "us", or "our").
By accessing or using our Platform, creating an account, or enrolling in any course, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Platform.
We reserve the right to modify these Terms at any time. Material changes will be notified via email or Platform notification at least fourteen (14) days before taking effect. Your continued use of the Platform following such notification constitutes acceptance of the modified Terms.
In these Terms, unless the
context otherwise requires:
- "Course"
means any online training program, module, certification, or educational
content offered through the Platform.
- "Course
Materials" means all videos, presentations, worksheets, assessments,
documentation, and any other content provided as part of a Course.
- "Access
Period" means the period during which you are entitled to access a
Course, as specified at the time of enrolment (typically six months unless
otherwise stated).
- "Account"
means your personal user account on the Platform.
- "Intellectual Property" means all
patents, trademarks, trade names, copyright, moral rights, designs, trade
secrets, know-how, and all other intellectual property rights, whether
registered or unregistered.
To use the Platform, you must
be at least eighteen (18) years of age and have the legal capacity to enter
into binding contracts. By registering, you represent and warrant that you meet
these eligibility requirements.
You must provide accurate,
current, and complete information during registration. Each Account is personal
to you and may not be shared with, transferred to, or used by any other person.
You are responsible for maintaining the confidentiality of your login
credentials and for all activities that occur under your Account.
You must immediately notify us
at support@ccandcsolutions.com
if you become aware of any unauthorised use of your Account or any other breach
of security. We are not liable for any loss or damage arising from your failure
to protect your Account credentials.
Subject to your compliance with
these Terms and payment of applicable fees, we grant you a limited,
non-exclusive, non-transferable, revocable licence to access and view the
Course Materials for your personal, non-commercial educational purposes during
the Access Period.
Unless otherwise specified, your Access Period is six (6) months from the date of enrolment. Upon expiration, your access to Course Materials will automatically terminate.
Extensions or re-enrolment may be available at our discretion and may incur additional fees.
You are responsible for
ensuring you have a compatible device, stable internet connection, and current
web browser to access the Platform. We do not guarantee uninterrupted access
and are not liable for any inability to access the Platform due to technical
issues on your end.
Course fees are as stated on
the Platform at the time of enrolment. All fees are quoted in Australian
Dollars (AUD) and are inclusive of GST unless otherwise stated. We reserve the
right to change fees at any time, though changes will not affect existing
enrolments.
Payment must be made in full at the time of enrolment unless instalment arrangements have been expressly agreed in writing. We accept payment via the methods specified on the Platform. You warrant that you are authorised to use the payment method provided.
You may request a full refund within fourteen (14) days of enrolment, provided you have not accessed more than 10% of the Course Materials. Refund requests must be submitted in writing to support@ccandcsolutions.com. Refunds will be processed within fourteen (14) business days using the original payment method. After the 14-day period or if more than 10% of Course Materials have been accessed, no refunds will be provided except as required by Australian Consumer Law.
You agree to use the Platform
only for lawful purposes and in accordance with these Terms. You must:
- Provide accurate and truthful information in
your Account and any assessments
- Complete
Course assessments and certifications through your own efforts without external
assistance unless expressly permitted
- Respect
the intellectual property rights of CC&C and third parties
- Comply with all applicable laws and regulations
You must not:
- Share
your Account credentials or allow others to access the Platform using your
Account
- Copy,
reproduce, distribute, transmit, display, sell, license, or otherwise exploit
any Course Materials
- Record, screenshot, or capture any video, audio,
or other Course content
- Use
automated tools, bots, or scripts to access the Platform or download content
- Attempt
to circumvent any security measures or access restrictions
- Use
the Platform in any manner that could damage, disable, or impair its operation
- Engage in any conduct that is fraudulent, abusive, or
otherwise harmful to CC&C or other users
Any violation of the above prohibited activities may result in your account being suspended and access to the Platform revoked without any refund.
All Course Materials, Platform
content, trademarks, logos, and other Intellectual Property are owned by or
licensed to CC&C Solutions and are protected by Australian and
international copyright, trademark, and other intellectual property laws.
Nothing in these Terms transfers any ownership rights to you.
Except as expressly permitted in
these Terms, you may not:
- Modify,
adapt, translate, or create derivative works based on any Course Materials
- Remove,
alter, or obscure any copyright, trademark, or other proprietary notices
- Use
any CC&C trademarks or branding without prior written consent
- Reverse engineer, decompile, or disassemble any
Platform software or technology
Courses may reference
third-party standards, frameworks, or materials (including BIAN standards).
Such third-party content remains the property of their respective owners and is
subject to their terms of use.
Upon successful completion of
applicable assessments, you may receive a certificate of completion or other
credential. Such certificates are issued in your name only and may not be
transferred. We reserve the right to revoke any certificate obtained through
fraud, misrepresentation, or violation of these Terms. Certificates represent
completion of CC&C training and do not constitute professional licensure or
accreditation unless expressly stated.
Course Materials are provided
for general educational purposes only and do not constitute professional
advice. While we endeavour to ensure accuracy, we make no warranties regarding
the completeness, reliability, or suitability of Course content for any particular
purpose. You should seek independent professional advice before making
decisions based on Course content.
The Platform is provided on an "as is"
and "as available" basis. We do not guarantee uninterrupted, secure,
or error-free access. We may suspend or discontinue the Platform or any Course
at any time without notice for maintenance, updates, or other reasons
To the maximum extent permitted
by law, we disclaim all warranties, express or implied, including but not
limited to:
- Warranties
of merchantability, fitness for a particular purpose, and non-infringement
- Any
guarantee of specific learning outcomes, career advancement, or professional
success
- Any representation that Course content will meet your specific
requirements
To the maximum extent permitted
by law, CC&C, its directors, employees, agents, and affiliates shall not be
liable for any indirect, incidental, special, consequential, or punitive
damages, including but not limited to loss of profits, data, business
opportunities, or goodwill, arising from your use of or inability to use the
Platform, even if advised of the possibility of such damages.
Our total aggregate liability
for any claims arising from these Terms or your use of the Platform shall not
exceed the total fees paid by you for the relevant Course in the twelve (12)
months preceding the claim.
Nothing in these Terms excludes
or limits liability that cannot be excluded or limited under applicable law,
including liability under the Australian Consumer Law for goods or services
that do not meet consumer guarantees.
You agree to indemnify, defend,
and hold harmless CC&C, its directors, employees, agents, and affiliates
from and against any claims, liabilities, damages, losses, and expenses
(including reasonable legal fees) arising from: (a) your breach of these Terms;
(b) your violation of any applicable law or the rights of any third party; (c)
your use of the Platform; or (d) any content you submit or share through the
Platform.
Your privacy is important to
us. Our collection, use, and disclosure of personal information is governed by
our Privacy Policy, available at https://ccandcsolutions.com
by clicking on the Privacy Policy link in the site footer. By using the
Platform, you consent to our collection and use of your information as
described in the Privacy Policy.
We may collect data about your
Course progress, assessment results, and Platform usage to improve our services
and provide you with a personalised learning experience.
You may terminate your Account
at any time by contacting us at support@ccandcsolutions.com. Termination does
not entitle you to a refund except as provided in Section 5.3.
We may suspend or terminate your
Account and access to the Platform immediately and without notice if:
- You
breach any provision of these Terms
- We
reasonably believe you have engaged in fraudulent or unlawful activity
- Your
Access Period expires
- We discontinue the Platform or relevant Course
Upon termination, your licence
to access Course Materials immediately ceases. Provisions of these Terms that
by their nature should survive termination (including Sections 7, 9, 10, 11,
and 14) shall continue in effect.
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and any courts of appeal from them.
Before commencing legal proceedings, you agree
to attempt to resolve any dispute by first contacting us at
support@ccandcsolutions.com. If the dispute is not resolved within thirty (30)
days, either party may pursue formal legal remedies
These Terms, together with the Privacy Policy and any Course-specific terms, constitute the entire agreement between you and CC&C regarding the Platform and supersede all prior agreements and understandings.
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative of CC&C.
You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, internet or telecommunications failures, or pandemics.
If you have any questions about these Terms or the Platform, please contact us:
CC&C Solutions Pty Ltd
Email: support@ccandcsolutions.com
Website: www.ccandcsolutions.com
Address: L20 Zenith Tower A,
821 Pacific Highway, NSW Australia
BY CREATING AN ACCOUNT OR ENROLLING IN A COURSE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.